Obnoxious Upselling
by Graham Davies
I have taken a short vacation from blogging, mainly because of not coming across anything that pissed me off enough to blog about it. That all changed today in WHSmith.
Obesity is a killer: one of the biggest causes of heart disease in the western world. It nearly always involves the person concerned having a diet that is obviously less healthy than it really should be. And healthy diets rarely involve significant amounts of crisps or milk chocolate. I speak as an unreformed carbandfatoholic.
I find the compulsory upselling carried out by WHSmith checkout staff to be particularly obnoxious. I was just paying for a newspaper when one said, "Would you like one of these chocolate bars for just a pound?"
I am now reasonably strong about confronting my chocolate problem so I was able to Just Say No. But alot of people are successfully ambushed by this ploy which exploits them when their defences are down.
Don't fall for it. And next time they try it on you, tell them where they can put their Toblerone.
Sunday, 6 December 2009
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